ABSA - Customer service

Category
Customer Service
Industry
Consulting
Location
Pretoria (Gauteng (region)), South Africa
Gender
Indiferente
Description
Accountabilities:
Deliver Quick, Quality And Efficient Customer Service
Accurately determine customer needs through interaction with clients and ensure accurate processing thereof.
Sales Leads Generation
Risk and Compliance
Adhere to legislation and regulatory requirements as applicable, i.e. CASA, FICA, NCA.
Verify the customers identity according to procedures prior to proceeding with any enquiry or transaction. Where customers are unable to produce acceptable identity documentation, refer issue to CSHM or Manager to take decision on whether to proceed with the customer’s request

Your Job Purpose:
To resolve enquiries from walk-in customers in a Retail Banking branch, issue all account items and provide superior customer service to all customers.
Essential/Basic Qualifications

Requirements:
Grade 12 with commercial subjects (math & accountancy)
Computer Literacy skills
No criminal record
APPLY NOW
Start date
As soon as possible
Country
South Africa
City
Pretoria (Gauteng (region))

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